Last Update 8/06/2023.
Shipping and Delivery Policy
1.International Orders: International orders are shipped and delivered through registered international courier companies and/or International speed post. The estimated shipping time for international orders is typically between 7 to 21 business days, depending on the destination and customs clearance.
2. Domestic Orders: Domestic orders are shipped within India through registered domestic courier companies and/or speed post. The estimated shipping time for domestic orders is usually between 3 to 5 business days, depending on the delivery location.
3. Order Processing Time: All orders, both international and domestic, are processed within 3-5 business days from the date of order confirmation. This processing time allows us to prepare your order for shipment and ensures that it meets our quality standards.
4. Delivery Time: The delivery time for your order is estimated to be within 7 business days from the date of shipment. However, please note that delivery times may vary depending on the shipping method chosen and the location of the delivery address. Factors beyond our control, such as customs clearance or unforeseen delays by the Courier Company or postal authorities, may also affect the delivery timeframe.
5. Delivery Address: Please ensure that you provide us with the correct and complete delivery address during the checkout process. We will deliver the order to the address specified by the buyer, and we cannot be held responsible for any delivery issues caused by incorrect or incomplete address details.
6. Delivery Confirmation: Once your order has been shipped, we will send a confirmation email to the mail ID specified during registration. This email will include tracking information, if applicable, allowing you to monitor the progress of your shipment.
7. Customer Support: If you have any questions, concerns, or require assistance regarding the shipping and delivery of your order, our dedicated customer support team is available to help. You can reach our helpdesk at 9109134448 or contact us via email at email@example.com.
At Familywala, we strive to provide timely and reliable shipping services. However, please note that unforeseen circumstances or events beyond our control may occasionally affect the delivery timeframe. We appreciate your understanding in such situations.
Should you require any further information or clarification, please do not hesitate to contact our customer support team.