Returns Policy

Return Policy for Familywala.com

We want you to be fully satisfied with your purchase. If you are not happy with your order, please review our return policy below:

• Eligibility for Returns: You can return most items within 30 days of delivery. Items must be unused, in original packaging, and with tags attached.
• Exclusions: Some items, such as personalized products and perishable goods, are not eligible for return.
• How to Return: Contact the vendor directly through your order page to request a return. You will receive instructions for returning the product.
• Refunds: Refunds will be processed to the original payment method within 7-10 business days after the returned item is received. Shipping fees are non-refundable, unless the item is defective or incorrect.
• Faulty or Incorrect Items: If you receive a damaged, defective, or incorrect item, please notify the vendor within 7 days. The vendor will cover the cost of return shipping for faulty items.
• Exchanges: If you would prefer an exchange, please contact the vendor directly to arrange for a replacement.

Each vendor may have their own specific policies, so please check the individual vendor page for more information.